Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2705) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (292)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4912 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4696 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1374 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 638 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 406 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2051 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1634 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 704 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 610 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 398 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,773 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

5.0

Apr 26, 2009

I love working for UPS

Driver

Recommend

CEO approval

Business Outlook

Pros

Great treatment of workers, excellent pay and benefits. I exercise while working. I get to meet a lot of people and stay moving so as to not get bored.

Cons

Hard work all the time. My body gets banged up a great deal. Job is tough on knees and back. Heat and rain can be uncomfortable.

4.0

Apr 24, 2009

Choose UPS

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

Potential for growth, devopment and advancement. Employee benefits, compensation and rewards. Reputation for minority employee satisfaction. Variety of positions with which to work in. Part time employees have the opportunity to go to school full time or work another job. Ownership in the company. Safety is paramount!

Cons

Must start at entry level position and pay regardless of experience and education. This means that talented leaders may not be able to afford to start a career with UPS with a starting pay of $8.50 for the first 90 days. A lot of the equipment in the hub is in poor condition. Supplies needed to work with are in short supply.

1.0

Apr 22, 2009

By day four you will be ashamed at yourself for taking this job.

Independent contractor-delivery driver

Recommend

CEO approval

Business Outlook

Pros

If you have a busy life and want to set your own hours it is totally possible. You can work seven days a week or only 1 day a week and that would be just fine. You need not give any explanation,you simply call in to say you are available for work.

Cons

You are completely lied to about how much potential for money there is. You are lead to believe that they needed you yesterday, only to find out that the other drivers almost never have enough work and resent you for working there and potentially taking your gigs.

Viewing 36592 - 36594 of 36,773 Reviews

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I love working for UPS

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By day four you will be ashamed at yourself for taking this job.

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