UPS reviews

3.4

55% would recommend to a friend

(36,758 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Mar 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Easy to get time off when needed and they provide the employees with nice uniform attire.

Cons

The male employees are paid more than the female employees for the same job.

3.0
Oct 9, 2008
Recommend
CEO approval
Business Outlook

Pros

benefits 90 days, set hours, stable job set pay, potential for overtime , able to become truck driver if u put in the time

Cons

hard work, a lot of carrying boxes, its basically hard labor if u can can handle it do it, if not then dont try. it is probably better to get some other part time job that doesn't require you to work odd hours and also hard physical labor.

4.0
Sep 21, 2008
Recommend
CEO approval
Business Outlook

Pros

UPS has a very strong culture of promoting from within. It is very easy to move up in the company if you display good management qualities and can work with people. Most management people do give 110% to get the job done everyday. The compensation plan is geared toward long-term employment and you can definitely raise a family on the salary and stock bonuses provided. Upper management clearly defines your job responsibilities and many opportunities for additional training are available to those wishing to improve themselves. The corporate culture that surrounds employment at UPS is very strong and gives employees a true sense of purpose. Every employee is well aware of the story of the founder James E. Casey, the man that created UPS in Seattle in 1907.

Cons

The hours that employees are required to work can be challenging... especially around the holidays. The expectation is that employees put in 50 hours each week and 60 hours each week during peak season, which lasts from Thanksgiving to Christmas Eve. The work/life balance is also a major detractor from working at UPS. It is good to receive recognition for a job well done, but there is a cost. The company attempts to increase the quality of life of its employees, but the discussions on work/life balance appear to be just that; discussions. Concerns about brought up by individual employees regarding work/life balance usually fall on deaf ears.

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Glassdoor has 40,962 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.