UPS reviews

3.4

55% would recommend to a friend

(36,794 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

1) Great Benefits; such as health insurance and 401k. When I was there they had a 6% match which most companies give only 3%. PTO and Vacation time were great as well. 2) Decent Pay- it could have been better but as tech I was making over $20 hourly. 3). Regulary Staff- Very friendly people to work with and at the time my colleagues were awesome, with the exception of one, but that person was cool as well. I just had philisophical differences with that person. It's very okay to agree to disagree but still work together. 4). I worked in the TSG (Technical Support Group) which had 4 different shifts. Morning (typical 9-5) Mid shift(11-7:30pm), Night (7 -3:30am) and Overnight (3am - 11:30am). The variety was great I was on MId-shift which I fell in love with especially since I wasn't a morning person.

Cons

1). Upper Executive managment - to much in the Ivory tower. Lack of Empathy for regulary Employees. Retiring upper management also contributed to this. 2). Very toxic work environment. It didn't start out that way but due to economic changes and Covid it caused lots of work issues. 3). That toxic work environment lead to mis-management by mid to lower mananagement who I reported to. 4). I worked in the TSG (Technical Support Group) which had 4 different shifts. Morning (typical 9-5) Mid shift(11-7:30pm), Night (7 -3:30am) and Overnight (3am - 11:30am). Overnight shift was horrible. I never did like it, the only silver linning was I only had to work it 7 weeks out of the year. Since I'm not a morning person, I hated Overnight shift (commonly 3rd shift) your circadian rythims were always out of balance on that shift. not good for health at all.

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people plenty of hours

Cons

Manager can be very demanding

4.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The Seasonal Support Driver position is a great job for earning extra income during peak season. Good hourly pay + mileage reimbursement and flexible schedule.

Cons

Lack of training provided in terms of knowing what to expect on the first day. Some drivers were great to work with and organized, while others were disorganized and scattered.

Viewing 367 - 369 of 36,794 Reviews

Glassdoor has 41,001 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.