Pros
Co-workers Paid well Insurance for union dues Customers at certain locations were like family after years of service.
Cons
MANAGEMENT, after 2022, has become atrocious. Some workers are allowed to get overtime(without disciplinary actions) while others are fired for 1st offenses. They refuse to read the contract or adhere to the terms. Union reps will just tell you grieve the infraction. 0 accountability, as they can break the contract daily with no repercussions. Post covid culture meant they hired too many people, workers laid off for months until volume picked up. Lack of personal workmanship amongst 70% of the staff. Throwing packages into trucks, standing on customer packages, thefts, and so much more. The training disappeared right along with the HR department. So reporting things to UPS meant telling your direct supervisor. You see the problem with that. Every accident, even ones where the driver isn't even in the vehicle, is the driver's fault. UPS management will play Monday morning quarterback and find every reason to pin it on the driver. Even when hit by a drunk driver. Management's lack of communication, professionalism, and knowledge will lead to many days where you are taken advantage of, all while they are building a file to fire you over.