UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

+Benefits: There are none better +Pension: Vested after 5 years +Physically and mentally tasking job +OT: Nearly guaranteed, weekly +Union: Competitive pay, matching 401k, and benefits +Safety Training: You will become a fantastic driver because UPS spares no expense or energy on making sure you are well trained.

Cons

-Management is non union and the drivers are union and as such there is much tension between management and drivers-like a house divided. Instead of everyone being on the same team it's "them" vs "us". -Cultural Fear Tactics: Management goes through intense training designed to use fear and punishment as tactics to motivate and manipulate employees into compliance and conformity. -Physically and mentally demanding to the point of injury. Not a matter of if but when. -OT: Overtime is not optional, it is expected even if you don't want it. Work life balance: This is a very difficult career on a marriage and family because the expectation is for people employed here to place UPS first and everything else secondary. The attitude at UPS is that you are a yes man/woman. They say jump and you say how high.

3.0
Nov 19, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Good pay Greet benefits Union(only for hourly)

Cons

Lack of hours Bad communication

Viewing 673 - 675 of 36,823 Reviews

Glassdoor has 41,034 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.