UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, company credit card for business expenses.

Cons

Long hours, poor training, no work/life balance, cut throat environment, lack of accountability between co-workers, expected to be on call 24 hours a day, management that will call you out in front of entire team for any mistake. My favorite, daily meetings for the entire region (Southeast), that lasted 3-4 hours just to discuss downed equipment.

2.0
Nov 15, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

Good overtime and collegues are freindly.

Cons

Management is poor. Office is unorganised for planning routes.

Viewing 697 - 699 of 36,823 Reviews

Glassdoor has 41,034 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.