UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Mar 18, 2026

Great.

Recommend
CEO approval
Business Outlook

Pros

Coworkers, work-life balance, growth, and pay.

Cons

Shift times are tricky to structure life around, but doable.

2.0
Mar 18, 2026

Good but Bad

Recommend
CEO approval
Business Outlook

Pros

Like the brand and what it represents

Cons

Horrible culture and communication. Don’t seem to care about their employees at all. You never know if you are going to be employed or not. When asked about job stability, on a nation-wide pre-recorded meeting, the President just told everyone, “The only sure thing in life is death and taxes…but we got the secret sauce..”

3.0
Mar 18, 2026

Good start

Recommend
CEO approval
Business Outlook

Pros

I met good manager, so feel the culture is great. Our teammates are supportive. Company give some flexibility in when to start your day,

Cons

No career development/progression, basic benefit follow the MOM rules, long working hours and pay growth not good

Viewing 214 - 216 of 36,782 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.