Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4977 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4675 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1340 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 630 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 404 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2055 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1633 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 707 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 503 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

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UPS

UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

1.0

Mar 20, 2026

No Service, No Safety, Overloaded Trucks, Excessive Overtime. No Life

Driver

Recommend

CEO approval

Business Outlook

Pros

High wage & benefits. That's literally it. NOT WORTH ANYTHING ELSE UNLESS YOU WORSHIP MONEY

Cons

Terrible experience throughout the last 5 years under the new CEO and her breed of management lackeys. Safety and Service COMPLETELY OUT THE WINDOW. Expect to work 50-60 hour weeks, get called in on days off, and be told you have to cover on Saturdays. You will stay out all hours after dark and be on the road with intoxicated drivers unnecessarily. We can't even service business correctly anymore due to the new DIAD and ORION routing. UPS is NOT the company of 10 years ago... or even 5. It's on par with Amazon/Fedex contractor indetured servitude. If you worship money, don't care about doing things safely or by standards, and don't have a family, friends, or life, Carol Tome's UPS is the PERFECT job for you!

5.0

Mar 18, 2026

Peak Season

Early am preloader

Recommend

CEO approval

Business Outlook

Pros

Awesome staff and coworkers, the pay was good and as hard as the work was, I looked forward to going into work there! You can do your work and go to another job.

Cons

It was only a seasonal position; hoping to get back in PT Permanent soon!

5.0

Mar 18, 2026

Seasonal Driver

Seasonal driver helper

Recommend

CEO approval

Business Outlook

Pros

Good hourly pay for seasonal work

Cons

Long hours, potential harsh weather

Viewing 211 - 213 of 36,782 Reviews

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No Service, No Safety, Overloaded Trucks, Excessive Overtime. No Life

Peak Season

Seasonal Driver

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