UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You start as a temp and when you get officially hired in (if you do) you have to be there consistently for nine months to get benefits. But apparently it’s great insurance that covers everything and the company pays for it. I wouldn’t know because I decided it wasn’t worth it to keep hurting myself and breaking my back to do this job part time. Lots of people use it as a seasonal second job around the holidays. Many people use it as a second job just for the insurance. As a result people show up just enough to get the ins and they aren’t reliable. Being reliable means you have to be there breaking your back trying to make up for all the people who didn’t show. The hours are horrible and inconsistent no matter what shift you are on. I am not a morning person but I was on the early morning shift which meant I could get my kids to and from school and still work. I decided putting them on the bus and going to work on a regular office schedule for more pay paid way more sense for me. Watching people who were there for 30 years struggle into retirement made me realize I didn’t want to do this long term. The pancake breakfasts were great but it didn’t make up for the short comings and disconnect from HR that was unreachable.

Cons

Nearly everything except insurance and I got a great workout even started to get an definition up toward my ribs that I never had before.

4.0
Mar 12, 2026

review

Recommend
CEO approval
Business Outlook

Pros

Good to survive and salary get on time

Cons

No further cons, MNC company

Viewing 229 - 231 of 36,782 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.