UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly straight-forward, work outdoors, choose shift availability, get exercise. Most drivers I worked with were very friendly and pleasant to work with

Cons

Unreliable schedule; not informed of shift availability until the morning of the shift. Communication with office was poor at times with shifts being cancelled after being confirmed Changing location of shift and drivers can be good or bad

5.0
Mar 11, 2026

Excellent company to work with

Recommend
CEO approval
Business Outlook

Pros

Good challenging work, great work life balance, generous time off, hybrid work

Cons

All good so far here

Viewing 232 - 234 of 36,782 Reviews

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