Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)
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Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

632 reviews
4.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

good experience and challenging everyday

Cons

not to much for a career growth

1.0
Apr 1, 2022
Recommend
CEO approval
Business Outlook

Pros

It was cool to actually work for corporate and be involved in the inner workings of the company and pick up some different viewpoints.

Cons

In the two years I worked there, I never saw my manager as we worked remote and did not have the option for camera on meetings. I was told "We encourage our employees' personalities to shine." A few days later my manager said, "I'm going to need you to stop talking so much.” Another time I asked how much time I could take off. I was told "As much as you'd like but too much might mean you don't really have time for this job." I was told to take time I needed when I was sick but then I was reprimanded for “schedule violation”. I wasn’t permitted to collaborate or communicate with my colleagues. I wanted to know what I was doing wrong with my work as I felt I was following instructions and then was told I was wrong, adjusted and was told I was wrong again because they changed their minds. I asked if I could see how the rest of my team performed the same tasks and it was a no. Overall, there was some gaslighting and lack of actual support from my managers.

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Upwork Response
4y
We really appreciate you taking the time to provide your feedback and are very sorry your experience was not a positive one during your time at Upwork. These are not acceptable practices here and we will address the issues. Please know we also always have an open door and would welcome your feedback to our HR team. Thank you again for taking the time to write your feedback. - Upwork HR
2.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility on working outside the office and flexible hours.

Cons

Always under-resourced, constant fire-fighting. lack of prioritization.

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Upwork Response
4y
Thank you for taking the time to leave this review. We are so disappointed to hear that you felt undersupported during your time at Upwork. Please know we take this feedback to heart and have ambitious hiring goals to make sure our teams have the people and resources they need to achieve their objectives.
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Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.