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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (632 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      632 reviews
      5.0
      Mar 28, 2022

      Great Place to work

      Digital marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1-beat place to work 2-You get lots of time 3-Very Helpful team 4-Chance to work with international clients 5-Worklife balance

      Cons

      No cons i think at all

      5.0
      Mar 23, 2022

      Great Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, and great people to work with.

      Cons

      Sales are numbers, and there was a lot of turnover at a point

      5.0
      Mar 21, 2022

      Upwork is a great company if you are looking to sell a solution that truly delivers value to customers

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for. They offer the great benefits of any Silicon Valley-based org and deliver a world class solution that solves real business problems. You will learn a lot about the human capital market and get a chance to support clients across all departments; marketing, customer service, finance, IT, HR, etc. The events and office are all top notch. Made a lot of great accommodations during COVID and put their employees first. Offers career growth and leaders that are willing to help.

      Cons

      Not necessarily a con, but be aware the first thing you are selling (in most instances) is the value independent freelancers and agencies bring to a business then selling why Upwork is the best solution to support that new strategy. For a majority of companies, large-scale independent workforce strategies are still a new concept so if you are coming from a SaaS company that had a more traditional offering with a transactional sales-cycle expect it taking time to learn.

      avatar
      Upwork Response
      4y
      Thanks for taking the time to leave this review! So happy to hear you feel fulfilled by your work and happy with the culture and growth opportunities here at Upwork. Please feel free to reach out to HR if you have any ideas about how we can make things even better! - Upwork HR
      Viewing 409 - 411 of 632 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.