Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 56 reviews)); "Amazing culture and product that truly benefits the customer" ((in 39 reviews)); "Great benefits and rewards." ((in 32 reviews)); "Great team and dynamic was very supportive." ((in 24 reviews)); "work from home, flexible program, diversity," ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"There were also mass layoffs of people who were hired < 6 months ago." ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

632 reviews

5.0

Mar 7, 2022

good place to start your career

Front end developer

Recommend

CEO approval

Business Outlook

Pros

if you love working from home

Cons

forever alone and no one helps you when you struggle

1.0

Mar 6, 2022

Needs Considerably Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO Coworkers are great Insurance is ok.

Cons

Management doesn't have themselves together, ever. The constant changes to processes because no one can sit down to take a month to actually get things together makes it even more difficult. The micro-managing is OVER THE TOP. Undefined roles for management is also an issue. Pay rate for the work is laughable.

Upwork Response

Hi there, thank you for taking the time to leave this review. I am so disappointed to hear of your negative experience. We are always looking to improve our processes and guidance for managers, and your feedback is deeply appreciated here. - Upwork HR

5.0

Mar 5, 2022

Goodnl company

Software developer

Recommend

CEO approval

Business Outlook

Pros

Everything is perfect, enjoying working with b them

Cons

A lot of interesting projects

Viewing 418 - 420 of 632 Reviews

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good place to start your career

Needs Considerably Improvement

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