Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)
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Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

632 reviews
3.0
Mar 3, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

be diligent, ambitious, conscientiously wokring

Cons

location but can work at remote

3.0
Feb 23, 2022

Constant Changes, Lack of Visibility

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-BDR Managers are extremely helpful, they diligently support their team and will go to bat for them. They listen to concerns and show you they're making real moves to improve daily life. -Fun rewards (weekly contests for gift cards), team outings

Cons

Internal growth is very difficult. The feeling I had was that they would rather hire outside for higher positions, than work with current employees to advance their growth. Expect to be micromanaged on a daily basis, but for an "entry level position" that has to be expected. Would often receive "hey hop on a zoom meeting" at 4:50pm. You don't have the best tools for the amount of output they expect. It seems like they put political decisions ahead of what is best for the employees. The new director has been great, but it is clear her initiatives for the BDR zone aren't seen as important to high level leaders.

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Upwork Response
4y
Thank you for taking the time to provide your feedback about your experience at Upwork. We value all of our employees and are actively working on building out our career growth and internal mobility programs. - Upwork HR
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Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.