Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 60 reviews)); "Great culture and teams to work with" ((in 40 reviews)); "Great benefits and rewards." ((in 32 reviews)); "work from home, flexible program, diversity," ((in 23 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 29 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

632 reviews

5.0

Jun 27, 2021

Best career move

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team of people who are always willing to help. I really enjoy listening to The CEO, she is so motivational and very genuine. Chief People Officer has the perfect mindset.

Cons

None! So much great opportunity.

2.0

Jun 25, 2021

Sales culture needs to change

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great co workers to work with Amazing CEO

Cons

It pains me to write this because I have had wonderful sales managers while working here. Unfortunately, I can not say the same for executive sales leadership. While the company as a whole has fantastic values and care for people, unfortunately the sales org does not. The way the sales org is run needs to change.

5.0

Jun 25, 2021

great place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

good people work there, very fun environment

Cons

some management issues, the company moves slow

Viewing 457 - 459 of 632 Reviews

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