Upwork reviews

3.8

60% would recommend to a friend

(630 total reviews)
avatar

Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

630 reviews
1.0
Feb 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Location, located near restaurants and ample parking.

Cons

Shady ethics, faulty review system (dishonest reviews can be removed). The entire platform is based on a dishonest system where reviews can be ghosted. Cut throat culture. Far below average talent for the Bay area.

1.0
Mar 27, 2016

Upwork review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free food all the time, work from home Wednesday, company events , cool down to earth people to work with.

Cons

work/work balance. high turn over rate without the urgency to replace key people and the uppers wonder why things are not done right all the time. Low pay compare to what the market is offering. Too many chiefs not enough Indians.

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Upwork Response
10y
Thank you for providing feedback. I would love to talk to you more about your concerns and how we can make things better. Please come by any time or send more detailed feedback via Glint or our All Hands questions. Thanks for being invested enough to comment.
2.0
Nov 24, 2015

Wasted Potential

Recommend
CEO approval
Business Outlook

Pros

-The work-life balance is tremendous, as it is easy to get away with not working. -There are quick opportunities for advancement as long as you know how to play politics. -The company had the potential to change the world and it still can if the majority of its current problems are addressed.

Cons

-The CEO has stated that accounting isn't important, which makes the likelihood on an IPO near zero. -The growth rates are not where they should be. Management believes these are due to "self-inflicted wounds," but in actuality, the company is unfocused and has spent the past year antagonizing its user base. -The company is too big to keep up with changes in the marketplace and too small to be self-sustaining. This leads to a business that is stagnating even with the market trends in its favor. -The turnover rate is high, and this has really begun to impact the stability of the company. Engineers with any knowledge of the company have almost all left, leaving a bunch of people who do not know how to fix problems with the websites when they occur. -The CFO and CAO left along with the previous CEO, leaving a management team behind that is largely grasping at straws in order to keep their jobs.

Viewing 46 - 48 of 630 Reviews

Glassdoor has 914 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.