Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Amazing culture and product that truly benefits the customer" ((in 36 reviews)); "Great benefits and rewards." ((in 29 reviews)); "work from home, flexible program, diversity," ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews)); "No bonuses and paid time offs" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(631 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

631 reviews

4.0

Nov 19, 2022

Awesome

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

loving and supporting staff with great teamwork

Cons

The organization standard is low

5.0

Nov 16, 2022

Great place to (up)work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast growing, great benefits, industry leading

Cons

Ability to work with cross-functional partners depending on role

5.0

Nov 10, 2022

great pleasure to work for upwork

Backend engineer

Recommend

CEO approval

Business Outlook

Pros

salary, remote working, flexibility, management

Cons

using customized frameworks is getting difficult to development

Viewing 496 - 498 of 631 Reviews

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