Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Amazing culture and product that truly benefits the customer" ((in 36 reviews)); "Great benefits and rewards." ((in 29 reviews)); "work from home, flexible program, diversity," ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews)); "No bonuses and paid time offs" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(631 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

631 reviews

5.0

Nov 1, 2022

This is How we Work now.

Trust & safety manager

Recommend

CEO approval

Business Outlook

Pros

In 25yrs of professional working, this is without doubt the most forward thinking, culture driven, friendly, diverse and kind environment i've ever worked in. I have been here a year, and not found a single person that wasn't driven, interesting, fully engaged and pumped to be working for such a great company. The culture is at the core of everything and truly lives the values it promotes. If i could give 6 star ratings, i'd give 7.

Cons

Not found a single one!!! Seriously...... Not one!

Upwork Response

Thanks so much for your review - thrilled to hear that you are so happy with the Upwork culture and values. Up we go! - Upwork HR

3.0

Oct 28, 2022

Love is A Two-Way Street

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I had to write a sweet love story based on the Wild West in the 1880s about a cowboy and a girl. They reminisced by writing letters until they had the chance to see each other and towards the end, they got married. I loved writing the story

Cons

My boss didn't like the results I gave him, and he fired me on the spot. I only lasted 1 month there

5.0

Oct 23, 2022

(n/a)

Senior data entry specialist

Recommend

CEO approval

Business Outlook

Pros

Work is good. Quality workmates.

Cons

small salary, would be let go in an instant

Viewing 499 - 501 of 631 Reviews

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