Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 53 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 24 reviews)); "Flexible working hours and work from home." ((in 22 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Huge layoffs last week" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(631 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

631 reviews

5.0

Feb 20, 2018

Career with a purpose...

Senior manager, enterprise compliance (managed service)

Recommend

CEO approval

Business Outlook

Pros

I was a freelancer before Upwork found me for an internal role. Upwork is a company with a purpose/mission that aligns with my heart. The company has a clear direction and amazing resources to reach the goals. When you are blazing a new industry path that is uncharted territory, the work is stimulating and challenging, which can get emotionally exhausting yet exciting! Great technology, recognition, excellent benefits and the chance to work with industry thought leaders. A place to truly stretch yourself professionally.

Cons

When you grow at a rapid pace and are changing the way the world works, there is lots of work to tackle and never enough time to get it all done.

5.0

Feb 16, 2018

Forward-Thinking Employer

Payroll program lead

Recommend

CEO approval

Business Outlook

Pros

Upwork is a leader in remote employee engagement and people-centric policies. I was skeptical at first about all the women's and diversity programming but all their inclusionary practices are legit value-driven. If you want to belong and be included, you will be welcomed here.

Cons

Pay is not as competitive as other similar tech companies in the immediate area.

3.0

Feb 13, 2018

Fast paced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Managers and team leads are pretty relaxed and friendly

Cons

It is a lot of work for the amount of pay

Viewing 544 - 546 of 631 Reviews

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