Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 53 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 24 reviews)); "Flexible working hours and work from home." ((in 22 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Huge layoffs last week" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(631 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

631 reviews

5.0

Apr 27, 2018

Upcoming Company with great potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ideal people to work with and fab leadership on many levels. Company invests in staff and maintains positive goals.

Cons

Not much to add here. Forward thinking company.

2.0

Feb 28, 2018

Engineering is done, it is about sales and marketing now

Senior product architect

Recommend

CEO approval

Business Outlook

Pros

Very flexible PTO, nice life/work balance, working business model. A good place for someone who just wants to have a job.

Cons

Lots of new people installed into the management by investors. Oftentimes they are in the position of power without knowing the product or the technology.

5.0

Feb 23, 2018

Flexible & Fast Paced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A young and rapidly growing company, there are a lot of opportunities to learn and hone a wide range of professional skills. Good work is recognized and rewarded. People are great to work with! Company also provides great benefits

Cons

As with many growing organizations, there is a lot of change on many fronts. This can keep you sharp, but at times also be a point of discomfort

Viewing 541 - 543 of 631 Reviews

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Engineering is done, it is about sales and marketing now

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