Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 37 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 24 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 39 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(631 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

631 reviews

4.0

Sep 11, 2017

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to work onsite or remotely, casual office environment. Amazing people. Excellent employee benefits.

Cons

24/7 expectation regarding availability, and flexibility.

4.0

Aug 28, 2017

One of the few "old" companies in the bay area still going steady!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People. Transparency. Although a hirearichal org, anyone can voice their concern and go against the grain. People are very open to ideas and last but not the least, this is a company born out of a merger and they have done well to integrate and work together as one. This company can be considered "old or mature" compared to the Ubers and Pinterests of the world.

Cons

Leadership in a few areas could be stronger than what it is. They are slowly investing in hiring people from the industry across all teams, which is actually good but then there are some veterans who should be simply given a fat severance and let go or give then an option to unlearn and unlearn before another day in the office.

1.0

Aug 26, 2017

Stay away all employer!

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Ambience is good, but management is very bad.

Cons

1, Full pressure to employee 2. The management is abusive to its employer 3, They even send emails at night for urgent fixes, so very bad work life balance 4. No salary hikes

Viewing 550 - 552 of 631 Reviews

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Manager

One of the few "old" companies in the bay area still going steady!

Stay away all employer!

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