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      Upwork

      Engaged Employer

      Upwork reviews

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      3.8

      60% would recommend to a friend

      (630 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      630 reviews
      1.0
      Aug 19, 2017

      Pathetic, looting freelancers, Destructive Monopoly

      Data entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have used this site for few years,but off late too many issues with the identity and other details.They want you to write your complete name no spelling mistake in profile details.You face picture even if you don't want to upload. Also too high fee and too low paying jobs as low as 1 $. Once your account suspends the turns a blind eye towards you and would never resolve any issue.

      Cons

      It is total waste to be on this site, so many freelancers that you will get a response once after 1000 times and then out of those if you are lucky the conversion ration will be 5%. It is just going to be worse.They have more clients more commission but they don't want to trim down the commission.

      5.0
      Aug 16, 2017

      The Future of Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission, Vision and Values. This is a very employee centric organization rallying around a greater cause of closing the opportunity gap.

      Cons

      Things move fast and we break things. Sometimes you need to slow down to speed up.

      5.0
      Aug 6, 2017

      Great Company, Super High Growth

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      High growth company with lots of opportunities, product changing the way people hire, great time to get in with a company that has a lot to offer. Ability to hit quota is achievable.

      Cons

      Growing pains of scaling fast, you must be able to adapt to changes of a company going through rapid growth

      avatar
      Upwork Response
      8y
      Thanks for sharing your feedback! If you've got ideas about how we can continue to build our culture and opportunities, please let me know!
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      ReviewsUpwork reviews

      Glassdoor has 914 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.