Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 37 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 24 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 39 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

5.0

Feb 14, 2022

Great Platform

Junior developer

Recommend

CEO approval

Business Outlook

Pros

Best Support Great Website Feature Great hiring great team work good salaries

Cons

no cons no cons no cons no cons no cons no cons

5.0

Feb 9, 2022

Full Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It’s a place where you can really see yourself grow and fill in bigger shoes as you put in the work. The atmosphere is constantly abuzz with energy so it’s best for people who like a dynamic culture. The environment allows for new ideas to thrive. You will feel the support from all levels of the organization.

Cons

You must keep abreast of regulatory changes.

Upwork Response

Hi there - so glad to hear you're enjoying being a part of Upwork's vibrant and dynamic culture! We are always looking for new ideas and ways to improve, so if you think of anything else please feel free to reach out to HR via email or our Slack channel. - Upwork HR

4.0

Feb 7, 2022

Good place to do UX work

Senior user experience designer

Recommend

CEO approval

Business Outlook

Pros

Smart, capable people; use of UX research is great.

Cons

Constantly shifting priorities make it hard to make headway in your work

Upwork Response

Hello there - thank you so much for taking the time to write this review! It's true that we have some incredibly smart, talented people on the Upwork team. If you have any further feedback or ideas about how we can improve, please feel free to Slack or email HR. - Upwork HR

Viewing 556 - 558 of 630 Reviews

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