Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 37 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 24 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 39 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

5.0

Jan 30, 2022

Good place to work

Technical support

Recommend

CEO approval

Business Outlook

Pros

There is Flexibility in working with them

Cons

I am meant to see any at the moment

4.0

Jan 19, 2022

Interesting work, decent comp, not so sure about long-term growth

Senior user experience researcher

Recommend

CEO approval

Business Outlook

Pros

Working remote; smart people and easy to work with for the most part; decent (but not outstanding) comp; interesting work on market design

Cons

High turnover, shifting strategic directions sometime makes your work hard but not too bad compared to other tech like FB

Upwork Response

Hello there, thank you so much for your candid feedback! So glad to hear you're excited about your work and your fellow team members. We try to strive for clarity surrounding company initiatives and direction, so if you have any further feedback or suggestions for how we can improve in this way, please feel free to reach out to the HR email or Slack channel. - Upwork HR

5.0

Jan 16, 2022

Good

Web developer

Recommend

CEO approval

Business Outlook

Pros

Happy to work here in this company.

Cons

no cons. The only problem is a stability

Viewing 559 - 561 of 630 Reviews

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Good place to work

Interesting work, decent comp, not so sure about long-term growth

Good

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