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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (630 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      630 reviews
      5.0
      Feb 5, 2017

      Smart, Diverse Team, Meaningful Mission

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with a bright, internationally diverse team (both corporate employees (1/3 of total headcount) and freelancers (2/3)) who are driven by a clear and inspiring company mission to change the way the world works and create professional opportunity for millions.

      Cons

      Eating our own dogfood (working with a partially distributed team) can be challenging. Lots of technical debt from legacy platforms, Elance and oDesk, that will take years to resolve.

      5.0
      Jan 30, 2017

      Upwork lives its values and empowers its employees to grow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part about Upwork is that we are empowering folks around the globe with the tools to freelance and get work done wherever they are. It's inspiring to hear real stories from freelancers that have improved their lives because of Upwork. As an employee, there is minimal micromanaging; employees are given the tools to do their jobs and are trusted to get the work done. Beautiful workspace, liberal work from home policies, free lunch & snacks, and plenty of extracurriculars.

      Cons

      Mediocrity is tolerated up to a point. Takes longer to cut the fat than it should. However, I would probably make the same comment about most companies that I've worked for.

      3.0
      Dec 25, 2016

      Highly Ambivalent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic and experience team of dedicated and team-oriented members.

      Cons

      Organization is very compartmentalized. Info not shared well across departments and teams, leading to duplication of efforts and needless 'reinventing the wheel', a waste of time and resources. Technology platform can be challenging/buggy, but is improving.

      Viewing 568 - 570 of 630 Reviews
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      Glassdoor has 914 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.