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      Upwork

      Engaged Employer

      Upwork reviews

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      3.8

      60% would recommend to a friend

      (630 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      630 reviews
      5.0
      Sep 29, 2016

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good group of people. Great work life balance. Work from home day built in. Having a product that really effects people and can make a difference.

      Cons

      Can be pretty quiet at times.

      5.0
      Sep 18, 2016

      Best Online Freelancing Platform

      Full stack web developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upwork is a perfect place where professional meet employer and where geography is not a barrier.

      Cons

      Upwork is becoming competitive and sometimes an expert need to compete with an unskilled person.

      5.0
      Sep 2, 2016

      Mission driven company that treats employees well

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission of Upwork is inspiring! It's exciting to work for a company that is leading the charge towards more flexible work opportunities for people in the US and around the world. I like working for a company that is creating long term value and I am confident that Upwork will be around for a very long time. On top of that, the employees are enthusiastic and motivated. Work is fun, Upwork is pretty transparent with information (regular metrics meetings, all hands meetings, product demonstrations, and trainings) and works hard to keep it's employees informed and engaged. In addition, there are a lot of opportunities for advancement within departments or in new ones. Benefits were expanded this past year and are pretty strong for a company our size. Finally got 401K matching! Working from home on Wednesdays is also a fantastic perk -- and so is the daily free lunch.

      Cons

      I've been with the company for 5 years and we experienced some growing pains with the merger of Elance and Odesk. That was two years ago and fortunately, the dust has settled. After the merger, I was impressed by how the company made culture a priority and gathered extensive employee feedback to craft and define our company values. Departments can sometimes feel siloed particularly given the three different offices but the company has taken steps to have different departments collaborate (such as a hackathon week that led to some exciting innovations).

      avatar
      Upwork Response
      9y
      Thank you for taking the time to share your perspective. I agree that we're on a great path and yet still have room to improve. Please feel free to share suggestions and ideas in person or via email as well. Thanks again!
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      Glassdoor has 914 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.