Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 59 reviews)); "Great benefits including remote" ((in 35 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 23 reviews)); "Great team and dynamic was very supportive." ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 33 reviews)); "bad leadership and a lot of feedback" ((in 29 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

1.0

Jun 9, 2016

Ashamed of Upwork

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, fun place to work in regards to the offices.

Cons

The merger with Elance and oDesk (now Upwork) has caused continual confusion in policies, procedures and standards Stephane Kasriel has made drastic mistakes in running this business.

5.0

May 11, 2016

Good culture, great mission, business starting to hum

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Still acts like a small company. No meaningful politics and lots of empowerment Great business model - The merger is behind them

Cons

We still try to do too much for the number of employees we have

4.0

May 9, 2016

Huge potential, more execution required

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is positioned to be a leader in the Future of work. The Vision is clear to see and everyone is aligned to it. Employees receive excellent perks

Cons

While the vision is clear the desire to execute is lacking in some areas of the workforce. The attitude and level of work output from many of the team members in the offices doesn't match the diligence and work ethic of the remote team members.

Viewing 577 - 579 of 630 Reviews

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Ashamed of Upwork

Good culture, great mission, business starting to hum

Huge potential, more execution required

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