Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 59 reviews)); "Great benefits including remote" ((in 35 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 23 reviews)); "Great team and dynamic was very supportive." ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 33 reviews)); "bad leadership and a lot of feedback" ((in 29 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

5.0

Apr 28, 2016

Amazing place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been a full-time employee for 3 years. I feel empowered to make decisions and I feel that the leadership teams fosters this type of environment. Recently we have hired some great people who are going to elevate our company. This company truly believes in and encourages work- life balance. The leadership listens to the employees and implements change based on feedback.

Cons

Over the past 3 years there has been a lot of change and some people don't like change, and they have moved on. The dust is settling and things are looking very bright.

2.0

Apr 8, 2016

Slow Execution

Manager

Recommend

CEO approval

Business Outlook

Pros

Everyone really is empowered by the mission that work is no longer a place

Cons

Micromanagement and many unnecessary reviews with the CEO and multiple players of management. The CEO is too involved in the day to day minutiae and not with the vision and strategy. Also, they replaced their CFO and CAO with the General counsel, who has no finance/IPO Experience.

Upwork Response

10y

Thanks for taking time to provide feedback. I'd love to hear more feedback and welcome suggestions for how to improve. Please swing by sometime so we can discuss.

1.0

Mar 27, 2016

Upwork review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

free food all the time, work from home Wednesday, company events , cool down to earth people to work with.

Cons

work/work balance. high turn over rate without the urgency to replace key people and the uppers wonder why things are not done right all the time. Low pay compare to what the market is offering. Too many chiefs not enough Indians.

Upwork Response

10y

Thank you for providing feedback. I would love to talk to you more about your concerns and how we can make things better. Please come by any time or send more detailed feedback via Glint or our All Hands questions. Thanks for being invested enough to comment.

Viewing 580 - 582 of 630 Reviews

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