Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 59 reviews)); "Great benefits including remote" ((in 35 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 23 reviews)); "Great team and dynamic was very supportive." ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 33 reviews)); "bad leadership and a lot of feedback" ((in 29 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

5.0

May 27, 2025

A Supportive Environment for Growth and Learning

Seo executive

Recommend

CEO approval

Business Outlook

Pros

Collaborative and approachable management team Opportunities for professional development Supportive work culture with mutual respect Focus on employee growth and learning

Cons

Infrastructure improvements could enhance efficiency Processes can benefit from further structuring Limited team size may affect workload distribution Opportunities for cross-department collaboration can be expanded

3.0

May 25, 2025

Change Is Constant, Leadership Is Limited

Manager

Recommend

CEO approval

Business Outlook

Pros

Many friendly and collaborative people to work with, and a great deal of autonomy provided, along with respect for subject matter expertise. Like in all businesses, there are exceptions to this.

Cons

There are constant shifts in strategy, and frequent downsizing/layoff rounds to accompany them. There is a lot of regular positive, fluffy talk from senior management, and also senior management who love the sound of their own voice, but they often become trapped in their own worldview and do not always welcome reality checks or being told something counter to their point of view. There is also a large communication gap between the Marketplace and Enterprise sides of the business, which results in missed opportunities, duplicative effort, and poor coordination.

3.0

May 22, 2025

Constant Changing Direction

Manager

Recommend

CEO approval

Business Outlook

Pros

Smart teammates who push work Ability to take time off

Cons

Constant shifting of direction makes impactful work difficult

Viewing 73 - 75 of 630 Reviews

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A Supportive Environment for Growth and Learning

Change Is Constant, Leadership Is Limited

Constant Changing Direction

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