Question 1

Does Upwork pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Upwork?

Accepted Answer

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at Upwork?

Accepted Answer

Software Engineer (23), Senior Software Engineer (20), Account Manager (19), Freelancer (19), Account Executive (16), Enterprise Account Executive (15), Software Developer (12), Enterprise Account Manager (11), Product Manager (11), Business Development Representative (BDR) (10), Virtual Assistant (10), Data Analyst (9), Manager (9), Customer Service Representative (8), Director (8)

Question 4

What are the pros of working at Upwork according to real employee reviews?

Accepted Answer

"Most people are great (there are some truly brilliant people here)" ((in 59 reviews)); "Great benefits including remote" ((in 35 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 23 reviews)); "Great team and dynamic was very supportive." ((in 22 reviews))

Question 5

What are the cons of working at Upwork according to real employee reviews?

Accepted Answer

"Frequent organizational changes and layoffs, impacting long" ((in 33 reviews)); "bad leadership and a lot of feedback" ((in 29 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

Question 6

What are employees saying about Upwork layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

Upwork

Upwork reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great in my immediate circle but not as great outside of it

Great Freelance Platform Experience

Great

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