Pros
Overall: Nice people Sales specific: great product concept Environment: remote friendly
Cons
Upper management is not dialed in and mid-managers are worse. The ones I did respect kept leaving and the not so sharp ones were promoted after I left. Upwork's model is NOT compliant with most enterprise organizations, who will never want to hire people to work on their product outside of the country for a variety of issues (sensitivity of info, accountability, communication gaps) They are really only good for low level grunt work which is not a sustainable model. The Sales org points to Fortune 500 clients but honestly those are mainly one-off siloed departments (the logo team at X company and no one else) and typically no penetration at the HR level which would help with organization wide adoption. Their big wins were not templated which is a head scratcher, because the few big deals they did win addressed required logistical issues. If you are offered an interview here, definitely go for "Account Managment" and not the "Executive" role. They did a mass layoff of hundreds of newly hired employees so ethics and smarts not at the top of the list here.
