Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 37 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 24 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 39 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

2.0

Apr 1, 2025

Company with good mission and poor execution by leaders and employee experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company has a solid mission of bringing economic opportunities to freelancers all over the world.

Cons

Leadership is all over the place with setting and executing against goals. Employees thrown in situation without and context and having to "figure it out". Career path unclear and comps underwhelming compared to competitors.

3.0

Mar 26, 2025

The people

Senior leader

Recommend

CEO approval

Business Outlook

Pros

Pros great people to work with around an inspiring mission

Cons

drastic constant shifts in strategy

5.0

Mar 25, 2025

Great place to work

Senior product analyst

Recommend

CEO approval

Business Outlook

Pros

Team is open, communicative, clear. The work is adequate to the position, while still being challenging and engaging. There are internal opportunities for growth and movement.

Cons

None that jump to mind

Viewing 82 - 84 of 630 Reviews

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Jobs at Upwork

Human Resources Manager

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Ratings by category

Ratings by demographic groups

Reviews by job title

Company with good mission and poor execution by leaders and employee experience

The people

Great place to work

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