Upwork reviews

3.8

60% would recommend to a friend

(631 total reviews)
avatar

Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

631 reviews
2.0
Sep 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Fine pay, good product to sell, friendly work environment

Cons

Completely disorganized. More opportunity on existing accounts. If you're applying for a sales role, be an AM not an AE

3.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

There were a lot of in-office perks, competitive pay, good benefits, and at the time (2019) the concept of companies hiring remote talent was new and intriguing to clients.

Cons

The culture of the sales team was pretty competitive and cold. At times it felt like a popularity contest with management. My direct manager got let go for some reason soon after I started, and then I was eventually let go for missing dials targets (but being well above revenue targets) a couple months in a row. I was never put on a performance plan. Almost half of my book of 16 businesses were either international in crazy time zones, or were accounts that I was told I couldn't call because the last rep who had them harassed them too much. It made it difficult to hit my dials without harassing my contacts, but after the initial conversation with my new boss about not hitting dials, I exceeded the dials target the next month (and again exceeded revenue goals), but I was still let go. Just seemed like they didn't want me there anymore after they already fired the person who hired me.

3.0
Jan 17, 2020
Recommend
CEO approval
Business Outlook

Pros

- Work life balance (depending on the team) - Great mission - Interesting business concept

Cons

- Culture changed for the worse after IPO - Product team is not very innovative and has not had a lot of recent wins - Lots of turnover on Marketing team

Viewing 133 - 135 of 631 Reviews

Glassdoor has 917 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.