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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (632 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      632 reviews
      3.0
      Mar 29, 2023

      Remote but aimless

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote creative work that’s a low lift.

      Cons

      Management and directors are clowns

      4.0
      Nov 1, 2022

      Redefining the future of work

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work life balance, nice and collaborative colleagues, manager deeply cares for their employees. betting big on future

      Cons

      Growing pains:-Core teams frequently blocking other teams' dev progress ( due to capacity issues); Product portfolio suffers from a lack of unified vision and clear pre-decided goals for upgrading customers. Multiple products seemingly addressing similar client needs will confuse customers and internal teams.

      avatar
      Upwork Response
      3y
      Thank you so much for your review and detailed feedback. We really appreciate hearing from employees, especially as we grow. Please don't hesitate to share this feedback with your manager and/or reach out to HR if there's anything you'd like to discuss directly. - Upwork HR
      5.0
      Jun 2, 2022

      Great place to work

      Senior program manager, technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've only been at Upwork for a few months and I have really enjoyed it. I scrolled through some of the reviews and was shocked to see some of the reviews stating lack of transparency - perhaps its because I'm used to scrappy start ups, but I feel Upwork has been very transparent. We have weekly meetings with the leadership team where they very transparently share company goals, take our questions, etc. I've never seen a company be so transparent with earnings as well. I am on the Sales team so I guess it could be department specific, but as a member of sales I feel there is alot of transparency. I think salary is above market rate as well. These are the best benefits I've ever had (cheap health insurance with good coverage, 100% WFH with the option to work from the office whenever I want, free food in the office, home office stipend, monthly internet reimbursement, and very generous referral bonuses just to name a few).

      Cons

      I think the bonus is a little low, especially compared to other tech companies the size of Upwork, but my base salary is above market rate so I am happy with total comp. The company is still somewhat in start up mode (which I don't mind), but if you arent into a rapidly changing environment, this may not be the place for you.

      avatar
      Upwork Response
      4y
      Thanks for your review! We do aim for transparency as a company, so it's amazing to hear you feel that. If you have any other feedback please do not hesitate to reach out to HR directly. - Upwork HR
      Viewing 172 - 174 of 632 Reviews
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      Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.