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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (632 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      632 reviews
      3.0
      Feb 23, 2022

      Constant Changes, Lack of Visibility

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -BDR Managers are extremely helpful, they diligently support their team and will go to bat for them. They listen to concerns and show you they're making real moves to improve daily life. -Fun rewards (weekly contests for gift cards), team outings

      Cons

      Internal growth is very difficult. The feeling I had was that they would rather hire outside for higher positions, than work with current employees to advance their growth. Expect to be micromanaged on a daily basis, but for an "entry level position" that has to be expected. Would often receive "hey hop on a zoom meeting" at 4:50pm. You don't have the best tools for the amount of output they expect. It seems like they put political decisions ahead of what is best for the employees. The new director has been great, but it is clear her initiatives for the BDR zone aren't seen as important to high level leaders.

      avatar
      Upwork Response
      4y
      Thank you for taking the time to provide your feedback about your experience at Upwork. We value all of our employees and are actively working on building out our career growth and internal mobility programs. - Upwork HR
      4.0
      Apr 8, 2019

      Get vaules, benefits, and team

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working at Upwork and would recommend as a great place to work. The HR team really cares about benefits.

      Cons

      Upwork is very top heavy and managers get cc'd on all communications which prevent a lot of employee empowerment.

      5.0
      Feb 11, 2019

      Great place to work with smart motivated people and still have a great work life balance

      Senior technical recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart talented people with almost no typical workplace politics. Flexible hours and unlimited PTO make it so you can actually enjoy some time off work. I also really like the company mission and the direction the company is going in after going IPO last year.

      Cons

      Would not mind some better lunch options but they are not bad. because of company growth, it is very busy right now, this is not really a bad thing but it can be stressful.

      Viewing 175 - 177 of 632 Reviews
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      Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.