Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 56 reviews)); "Amazing culture and product that truly benefits the customer" ((in 39 reviews)); "Great benefits and rewards." ((in 32 reviews)); "Great team and dynamic was very supportive." ((in 24 reviews)); "work from home, flexible program, diversity," ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"There were also mass layoffs of people who were hired < 6 months ago." ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

632 reviews

5.0

Jan 30, 2019

Amazing company, meaningful mission, market maker, innovators

Account executive

Recommend

CEO approval

Business Outlook

Pros

Upwork was recently named the best place to work in Chicago and it couldn't be more obvious. From the benefits, flexibility, pay - everything is top notch. I plan on staying with the company for a long time. Executives from small start ups to Fortune 100 look to us as advisors on how to modernize their talent strategies. As an account executive 50% of my time is spent speaking with VP and above from some of the largest companies in the world. The culture in the Chicago office feels like a family where everyones voice is heard.

Cons

The company is growing fast and change is constant. If you don't like change this would not be the best place for you.

3.0

Mar 10, 2017

Experience varies depending on which team you're on

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people and perks.

Cons

Strangely passive aggressive - things are pleasant on the surface with an undercurrent of unexpected ruthlessness. Messy at times, but so are most workplaces.

5.0

Jun 14, 2016

Analyst

Recommend

CEO approval

Business Outlook

Pros

Collaborative work culture; very data driven; good benefits; buzz is quite fun; pet friendly work environment; company size is still small enough for a great ideal of upward mobility;

Cons

Less of a brand name compared to fb and uber; mountain view office is too quiet; too many unnecessary meetings

Viewing 178 - 180 of 632 Reviews

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Amazing company, meaningful mission, market maker, innovators

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