Upwork reviews

Management is inept. In my time there almost the entire C-Suite turned over. They invested alot of time and money into training but it was some of the most ineffective training I've ever been apart of. Upwork trains us to sell this platform as a crucial hiring tool and none of my clients saw Upwork as that. There is a fundamental mismatch in how Upwork views itself vs how clients view Upwork and until Upwork realizes that no one wants to use them as a main hiring tool (my clients only wanted Upwork as a supplemental tool), they will continue to fail. They also laid off 15% of the workforce and clawed back a portion of our severance after we ad already signed and agreed to the package. I made financial decisions based on the severance amount that was originally agreed to that I would not have made had I known a large portion of our severance was going to be not delivered as promised. I have been financially harmed by Upwork's negligence

Some of the most inept leadership I have ever seen. It's no wonder that no less than 5 C-Levels have left the company in the past year. Upwork's Enterprise offering cannot compete with the Freemium Marketplace version. The Enterprise Product deficiencies are obvious, but rather than fix those issues, Upwork way over-hires sales reps, then throws countless irrelevant internal trainings/meetings at them. Upwork is then shocked when that doesn't work and then has layoffs. Rinse & Repeat. Research this company and you'll see they have a decent size round of layoffs almost every year. They would rather burn through people than address the Product issues.