Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 39 reviews)); "Good benefits and people." ((in 34 reviews)); "Pay is good and nice" ((in 25 reviews)); "The main draw, for me, is the excitement I feel to be working towards a meaningful cause with a team of dedicated, smart and passionate people... but can't forget the yummy catered food, healthy snacks, ping pong/foosball, major perks (work from home Wednesdays!), fun office events, and great benefits." ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 31 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

632 reviews

3.0

Feb 15, 2023

Solid to get a sales start

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

-Has good team managers -Solid team vibe.

Cons

-Quota target can be very unobtainable - Very niche product to sell - Company constantly changing sales process

Upwork Response

Hi there, thanks for sharing your experience. We appreciate the feedback - please don't hesitate to reach out to HR if you have any additional thoughts to share! - Upwork HR

2.0

Sep 16, 2022

Ok

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

The Company culture is great.

Cons

Leadership doesn’t want to fix what is clearly broken.

Upwork Response

Hi there, thanks for taking the time to leave this review. Would love to hear more specifics about your feedback and experiences, so please don't hesitate to reach out to HR directly if you'd like to discuss - Upwork HR

5.0

Jul 5, 2022

Upwork is a great place to work!

Finance manager

Recommend

CEO approval

Business Outlook

Pros

-Company has a strong mission -Senior leadership has emotional intelligence -Company has grown during the pandemic -Great benefits, including stipend for gear to WFH -All ideas are considered -Environment of inclusion is appreciated

Cons

-Typical growing pains, need more process and documentation which is tough to accomplish when in a environment of change as well as leadership changes causing repetitive explanations.

Upwork Response

Thanks so much for taking the time to leave this review! Glad to hear of your positive impressions of Upwork and its leadership including our weekly Connect Up meetings. Your feedback regarding process and documentation as we grow quickly is noted and appreciated - please do not hesitate to reach out directly to HR if you wish to discuss further! - Upwork HR

Viewing 196 - 198 of 632 Reviews

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Solid to get a sales start

Ok

Upwork is a great place to work!

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