Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 61 reviews)); "Great benefits including remote" ((in 36 reviews)); "Pay is good and nice" ((in 25 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 34 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

55% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

3.0

Feb 13, 2018

Fast paced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Managers and team leads are pretty relaxed and friendly

Cons

It is a lot of work for the amount of pay

5.0

Aug 25, 2017

Great 21st Century Company To Work For!

Assistant

Recommend

CEO approval

Business Outlook

Pros

Very flexible and understanding. All employees are very kind, nice and helpful.

Cons

I wish there were perks for part time workers. Also, it seems part time workers aren't a great asset for idea's, growth or promotions. It seems part time workers are underappreciated. Especially, if the part time workers has advanced degrees, skills and knowledge to grow the company.

5.0

Jun 29, 2017

Great place to work!

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Fun loving team. Everyone gets along. Your opinion and ideas are highly valued. Everyone is willing to help. Team is always growing and you are able to explore other opportunities in the company. Plus, because Enterprise is still relatively young you see your work directly impact our success. Not to mention, all of the perks Silicon Valley-based companies offer; Unlimited PTO, catered lunch, remote options, casual dress, etc.

Cons

Upwork's Enterprise organization is relatively young, occasionally you run into the typical growing pains of a start-up, for example not having certain processes and procedures in place. That is all getting better with time.

Upwork Response

Thanks for taking the time to share feedback! I completely agree that ENT is critical to our success and your work is directly impacting that. Let me or the rest of the team know how we can continue to work on the growing pains. Hopefully now we have the new office some of those will take care of themselves! thanks again!

Viewing 211 - 213 of 633 Reviews

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