Upwork reviews

3.8

59% would recommend to a friend

(632 total reviews)
avatar

Hayden Brown

55% approve of CEO

43% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

632 reviews
5.0
Nov 28, 2018
Recommend
CEO approval
Business Outlook

Pros

They not only take care of the typical benefits (medical, dental, vision, etc.) but they also add in a daily lunch stipend (I haven't paid for lunch in a little over a year at work), commuter benefits, unlimited PTO, and so much more. Outside of the awesome perks, management makes it extremely apparent that they are here for your career progression. They will work with you to make sure you are progressing the way you need to in your career. From the top down, the culture of putting the community first, growth, and working together as one overall team is absolutely apparent. It really is an awesome company to work for.

Cons

This isn't necessarily a "con", but change is a consistency at Upwork (in regards to business focus). Be prepared to pivot.

5.0
Oct 17, 2018
Recommend
CEO approval
Business Outlook

Pros

This is a company with a super inspiring mission that's genuinely trying to make the world a better place, and the success of the company is directly tied to the extent to which it's able to achieve that mission. Good work-life balance, facilitated by things like WFH Wednesdays and a relatively flexible remote work policy. The leadership team is highly committed to the company's mission, and you can see that through their words and actions every day. The CEO keeps reiterating that our goal is to "do well by doing good." The Engineering organization, in particular has made remarkable strides in the past few years. In many places, we're using the latest and greatest technologies and architecture patterns, and in most of the areas where we're not, we have concrete plans to start doing so soon. While there's always room to improve, we're on a great trajectory.

Cons

Compensation could be higher. I expect this to improve in the near future, now that the company is public. Some teams, especially outside of engineering, could do a better job of monitoring and pruning low performers.

5.0
Oct 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Love the leadership team, their transparency, honesty and that they are always striving to do the best thing for the employees, customers, and now the shareholders :) The work is extremely meaningful for not only myself, but the community around us and our customers. Career mobility is awesome and management is very supportive. We also have a brilliant CEO!!! Love working with remote team members around the world.

Cons

We don't get free massages :P or a gym. And maternity leave could be longer.

Viewing 208 - 210 of 632 Reviews

Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.