Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 60 reviews)); "Great culture and teams to work with" ((in 40 reviews)); "Great benefits and rewards." ((in 32 reviews)); "work from home, flexible program, diversity," ((in 23 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 29 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

632 reviews

4.0

Feb 22, 2024

Solid Place

Associate counsel

Recommend

CEO approval

Business Outlook

Pros

Remote work, great WLB, colleagues are smart and fun

Cons

pay not as good as some other tech companies, not sure a lot of room for growth

4.0

Feb 22, 2024

Upwork

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice and enjoyable work place

Cons

Remote work condition and busy

5.0

Feb 22, 2024

This is a great place to work and grow as a professional!

Director of talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Upwork is home to an incredible community of professionals! Throughout my career, I've never encountered a more collaborative, intelligent, and welcoming group of individuals. The environment here genuinely nurtures professional development, making it a remarkable place to grow and thrive.

Cons

In certain aspects, it retains the dynamic energy of a startup, as we are currently in the midst of developing more structured processes to evolve beyond these initial stages. These are typical growing pains experienced by companies on the path to maturity.

Viewing 214 - 216 of 632 Reviews

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