Upwork reviews

3.8

60% would recommend to a friend

(631 total reviews)
avatar

Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

631 reviews
4.0
Feb 12, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

Team Culture Client & Sales Process Perks & Benefits Location

Cons

Fast Pace environment can be intimidating if you are not willing to change with the organization

1.0
Feb 6, 2024

Huge let down

Recommend
CEO approval
Business Outlook

Pros

I can't think of a good enough reason to stay at this company. I had thought the unlimited time off would be worth it but they don't want you to ever use any of it. I watched people get fired for taking a normal amount of time off.

Cons

-Account managers only care about their numbers, anything happens that they view as negative and they will throw you or anyone else under the bus, run to their managers and have their manager talk to your manager. Then you'll get written up because your boss will believe every single thing even if it's not true. -I felt like I couldn't be human here. If you're sick, have an emergency etc it doesn't matter. The company only cares about how much they can squeeze out of you. -Our manager had no idea how to actually manage people, they only knew how to manage 'yes people'. Had zero capability in fostering growth or improvement. Provided no one for my training and just expected me to know everything. -I spent 6 weeks in training that had nothing to do with my role. When I brought this up I was told that's just how it is and it could be helpful to know all the information. It was not helpful at all to my role. -You'll have managers from other teams constantly calendar checking you and trying to make you look bad. -When I first started and was added to a meeting, I overheard managers talking about how new people were a liability likely to lose them money. (Great attitude for adding people to your business) -The managers of the account managers spent more time fixing their appearance when they thought they were off camera than actually helping. -Someone was seriously injured and they were pressured to come back to work sooner than they should have. -The company tries to say that they're inclusive by making a few slack channels and calling it good. -The company wide meetings made it clear that upper management just said a bunch of words but had no idea what to do. -Entire teams were "promoted" all the time, people also left constantly which should have been a sign. -A coworker of mine never took a day off, never said no to anything and was constantly praised for their efforts, martyring themselves for everyone else. I literally took one look at them and did not want that as my future. -I was pressured and singled out because I didn't want to join in on giving money to and praising a mom to be. Some of us apparently cannot have boundaries around work.

3.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Being Remote is fantastic. Working for the company is good, and I am treated well. Tools work well, and the open door policy of management makes getting issues taken care of, fairly painless.

Cons

The pay does not feel adequate for the work expectation. Any type of Vertical or Lateral movement in the company can be very difficult. Being a full time contractor has it's risks as well.

Viewing 217 - 219 of 631 Reviews

Glassdoor has 917 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.