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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (632 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      632 reviews
      3.0
      Feb 6, 2024

      Okay Company to Work For

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being Remote is fantastic. Working for the company is good, and I am treated well. Tools work well, and the open door policy of management makes getting issues taken care of, fairly painless.

      Cons

      The pay does not feel adequate for the work expectation. Any type of Vertical or Lateral movement in the company can be very difficult. Being a full time contractor has it's risks as well.

      1.0
      Jan 31, 2024

      stay away

      Enterprise account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people, good culture zero direction and no transparency and expect the world

      Cons

      zero direction and no transparency and expect the world

      Viewing 220 - 222 of 632 Reviews
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      Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.