Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)
avatar

Hayden Brown

55% approve of CEO

43% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

633 reviews
5.0
Nov 9, 2023

Great company to work for!

Recommend
CEO approval
Business Outlook

Pros

Great culture, love the people and a lot of opportunities ahead.

Cons

There have been some organizational shift which caused some headaches but it’s for the better.

4.0
Nov 7, 2023

Solid Culture / Fast turnover

Recommend
CEO approval
Business Outlook

Pros

Very good middle management. UM is a bit out of touch.

Cons

Almost overly structured. But that may need to be the case with a majority of the workforce WFH. Burnout rate is VERY high. Super high volume of calls per day is expected.

1.0
Nov 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent base salary, because you won't be making many sales.

Cons

Doesn't look like anything has changed according to recent reviews. I wouldn't even be taking the time to submit a review all this time later if this place didn't still haunt my nightmares. It seems like it's going to be an AWESOME opportunity, but it's more like high school with all of their politics and popularity. My direct manager had never even sold in her life. I was convinced for the first 6 months it was all me, I was the problem. I never had an issue with anxiety before. This place had me on a very high-dose of depression/anxiety medicine for the first time in my life.

Viewing 238 - 240 of 633 Reviews

Glassdoor has 920 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.