Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)
avatar

Hayden Brown

55% approve of CEO

43% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

633 reviews
5.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great things about working here that I think are being watered down in reviews, so I feel the need to weigh in. Great benefits, paid parental leave, flexible work schedule and fully remote without any concern of being called back in to the office (which is HUGE for a working parent). Unlimited PTO, and encouraged to take your vacation time. I'm working in tech with some of the brightest people I have ever worked with, and I can do that without moving my family to a super expensive city. I think the platform itself is amazing - we provide the opportunity for people around the world to get jobs that they never would have had access to otherwise. There are people in Ukraine supporting their families using Upwork. It's rare to work for a company with a mission you can get behind.

Cons

There are areas for improvement, like career pathing (which I believe is being worked on). Like other people have mentioned, we have had to pivot quickly and change direction in the last couple of years. But to be fair, this is one of the craziest economic times in recent history, so I think some adjustment in direction is to be expected. Overall, this is still a great company with a really bright future.

3.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- Pay was fine - Mostly good people, at least when I was there - Decent tools

Cons

- Constant priority shifting with leadership - Discrimination against people who take parental leave - Dishonest politicians are promoted or hired into senior leadership positions. - Lack of common sense in strategy - Surprisingly anti-remote for a company that provides jobs to remote contractors - Upwork had my previous review removed. Be warned that the score is inflated due to negative reviews being targeted.

Viewing 241 - 243 of 633 Reviews

Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.