Does VFS Global pay their employees well?

According to anonymously submitted Glassdoor reviews, VFS Global employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at VFS Global. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at VFS Global?

80% of VFS Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VFS Global 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at VFS Global?

Operations Officer (137) , Deputy Manager (109) , Submission Officer (91) , Operation Officer (81) , Officer (70) , Visa Officer (65) , Manager (57) , Officer - Operations (51) , Operations Manager (40) , Senior Manager (40) , Deputy General Manager (31) , Operations (31) , Senior Officer (27) , Deputy Manager - Operations (23) , Human Resources Manager (16)

What are the pros of working at VFS Global according to real employee reviews?

"Good company policies and work culture" ((in 58 reviews)); "Work life balance is good" ((in 57 reviews)); "My colleagues were good hardworking people" ((in 55 reviews)); "Good work environment & Career growth wise also its good" ((in 54 reviews)); "Supportive team and clear role responsibilities" ((in 41 reviews))

What are the cons of working at VFS Global according to real employee reviews?

"Extended working hours at times" ((in 38 reviews)); "Pay is low and there is no guarantee of permanent employment." ((in 35 reviews)); "Managers allow abuse customer abuse and do not stand up for their staff." ((in 25 reviews)); "Work can be repetitive and long hours" ((in 23 reviews)); "there will be better if there is a rotation for staff for country level to share their experience and build a higher communication and knows what other VAC are doing on ground." ((in 9 reviews))

VFS Global reviews

4.1

80% would recommend to a friend

(1,527 total reviews)

Zubin Karkaria

88% approve of CEO

77% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jun 27, 2025

OK

Immigration officer

Recommend

CEO approval

Business Outlook

Pros

Good people and great team

Cons

The higher-ups only care about what’s best for them—they don’t care about the employees.

VFS Global Response

12mo

Thank you for acknowledging the efforts of your colleagues and the team spirit within the organization. However, we strongly disagree with the claim that leadership does not care about employees. At VFS Global, we are committed to fostering a culture of transparency, inclusivity, and employee well-being. Decisions made by leadership are aligned with organizational goals and are intended to benefit both employees and the company’s long-term sustainability. We encourage open dialogue and always welcome constructive feedback through appropriate internal channels.

5.0

Jun 26, 2025

Feedback

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

All Good. Nothing major concerning

Cons

No WFH option given. Limited Work life balance.

VFS Global Response

12mo

Certainly. Here's a firm yet balanced response: --- **Response:** Thank you for your positive feedback. Regarding work-from-home and work-life balance, our current operational model is designed keeping in mind the nature of our business and the need for in-person coordination, especially given our role in handling sensitive documentation and customer interactions. That said, we continuously review our people policies and remain committed to exploring flexible work arrangements where feasible, without compromising operational integrity.

5.0

Jun 24, 2025

Working with VFS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

All well. Good culture , great travel opportunity, learning & growth

Cons

No work from home opportunity . No flexible timing . limited training opportunities for Sr. Management staff. Work life balance is limited or no work life balance at senior level .

VFS Global Response

1y

We’re pleased to hear you value the culture, travel opportunities, and the platform for learning and growth. Flexibility and leadership development remain areas of ongoing focus as we continue to enhance the employee experience across all levels.

Viewing 382 - 384 of 1,527 Reviews

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Jobs at VFS Global

Submission Officer - Visa Application Centre

Part-Time Submission Officer *Weekend Availability*

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Part-Time Submission Officer

Travel-Submission Officer - Visa Application Centre

VFS Global

VFS Global reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

OK

Feedback

Working with VFS

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