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      VFS Global

      Engaged Employer

      VFS Global reviews

      4.1

      80% would recommend to a friend

      (1,527 total reviews)
      avatar

      Zubin Karkaria

      88% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jun 15, 2025

      Life as SO at VFS Global Solutions Rivonia

      Visa submissions officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Lively work environment and colleagues 2. On the hands management by the Deputy Manager 3. Effective Communication 4. Responsibility and Teamwork

      Cons

      1. Lack of diversity at management structure, a company operating in South Africa for many years but the structure in management is mainly West Asians, Middle Eastern or South Asians. 2. Work responsibility not on par with salary 3. Constantly required to complete work for the day beyond the normal hours required to work contractually. 4. Salary is terribly low. 5. Incentives are not given to employees, rather retained because quotas wasn't reached. 6. Fixed term contracts only.

      avatar
      VFS Global Response
      1y
      Regarding the concerns you've raised, we would like to clarify a few points. Our leadership structure is built on merit, experience, and operational requirements. We also prioritize diversity and inclusion, with well-established initiatives monitored by our global team of experts. We understand the importance of balanced representation in leadership roles and are working to ensure equal opportunities for everyone across all levels. On compensation, incentives, and contract types – all employment terms are clearly defined and aligned with company policy and labor regulations. Incentives are performance-based and linked to pre-set targets, and fixed-term contracts are used where appropriate, based on business needs and operational planning. We encourage all employees to raise any issues directly through formal channels so they can be addressed constructively. We remain committed to continuous improvement and fostering a fair, inclusive, and performance-driven workplace
      5.0
      Jun 11, 2025

      VFS Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at VFS Global provides international exposure, allowing employees to engage with diverse teams and gain experience in a global setting. Employees frequently highlight a supportive, inclusive, and collaborative work environment, with many appreciating the helpfulness of colleagues and the welcoming atmosphere from day one.

      Cons

      There are mentions of no hybrid work model, with employees required to work from the office regularly, which may not align with everyone's preferences.

      avatar
      VFS Global Response
      1y
      Thank you for your balanced feedback. We’re pleased to hear you value the international exposure and inclusive culture at VFS Global. We understand that flexibility in work models is important to many professionals. While our operations are primarily in-office due to the nature of our services, we continuously review our workplace practices to align with evolving employee needs where possible. Your input is appreciated and helps us shape a better work environment.
      5.0
      Jun 9, 2025

      Efficient, Reliable, and Professional – VFS Global Delivers Excellence in Visa Services!

      Regional administration manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Streamlined Processes: VFS Global offers a smooth and organized application process, reducing wait times and improving user experience. Professional Staff: Courteous and well-trained staff provide clear guidance and support throughout the visa application journey. Global Reach: With centers across multiple countries, VFS Global makes visa services accessible and consistent worldwide. Secure & Transparent: High emphasis on data security, tracking features, and transparent communication builds trust and confidence. Convenient Add-On Services: Value-added services like courier return, SMS updates, and premium lounges enhance customer comfort.

      Cons

      There are no cons to mention about VFS Global Services, as they provide 5-star services across globe.

      avatar
      VFS Global Response
      1y
      Thank you for sharing such encouraging feedback. We're especially grateful to receive this from a tenured colleague. Your recognition of our global consistency, secure processes, and customer-centric services is truly appreciated. We also value your thoughtful suggestions on enhancing digital innovation. As part of our ongoing transformation journey, we are continuously exploring new technologies to further streamline the applicant experience and stay ahead of evolving expectations. Thank you once again for your continued trust and commitment to VFS Global.
      Viewing 388 - 390 of 1,527 Reviews
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      ReviewsVFS Global reviews

      Glassdoor has 1,838 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.