Does VFS Global pay their employees well?

According to anonymously submitted Glassdoor reviews, VFS Global employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at VFS Global. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at VFS Global?

80% of VFS Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VFS Global 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at VFS Global?

Operations Officer (137) , Deputy Manager (110) , Submission Officer (90) , Operation Officer (80) , Officer (69) , Visa Officer (64) , Manager (57) , Officer - Operations (51) , Operations Manager (40) , Senior Manager (39) , Deputy General Manager (31) , Operations (31) , Senior Officer (27) , Deputy Manager - Operations (23) , Human Resources Manager (16)

What are the pros of working at VFS Global according to real employee reviews?

"Work life balance is good" ((in 58 reviews)); "Good work environment & Career growth wise also its good" ((in 58 reviews)); "Good company policies and work culture" ((in 57 reviews)); "My colleagues were good hardworking people" ((in 54 reviews)); "Supportive team and clear role responsibilities" ((in 42 reviews))

What are the cons of working at VFS Global according to real employee reviews?

"Very bad management and disorganised" ((in 93 reviews)); "Extended working hours at times" ((in 42 reviews)); "Pay is low and there is no guarantee of permanent employment." ((in 28 reviews)); "Work can be repetitive and long hours" ((in 19 reviews)); "• no benefits for contract staff" ((in 19 reviews))

VFS Global reviews

Compare reviews

4.1

80% would recommend to a friend

(1,524 total reviews)

Zubin Karkaria

88% approve of CEO

78% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Senior management

3.9

Work/Life balance

3.9

Career opportunities

3.8

Compensation and benefits

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 8, 2026

Supportive colleagues but demanding leadership creates stress

Operations officer

Recommend

CEO approval

Business Outlook

Pros

The Officer team is generally positive, supportive, and collaborative. Colleagues work well together, creating a good atmosphere and strong teamwork.

Cons

On the other hand, management and leadership at the manager level and above lack transparency. Decisions are often made without clear communication, and the environment feels overly demanding. Employees are pressured without flexibility or consideration, which creates unnecessary stress and reduces morale.

VFS Global Response

3w

Thank you for sharing your feedback. We are glad to hear that you experienced strong collaboration and teamwork among colleagues. We recognise the important role leadership plays in creating a positive and support workplace. Feedback like this helps us to continue our efforts in strengthening communication, collaboration and the overall employee experience, while focusing on leadership effectiveness.

1.0

May 5, 2026

Easy work but not good leadership culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Easy visa appointments for self and family

Cons

Culture of micromanagement from the top down. Would not recommend.

VFS Global Response

3w

Thank you for sharing your feedback. We would like to clarify that visa appointment allocation is managed directly by the respective missions through defined processes and is not influenced by VFS Global. As a business operating within strict client government SLAs and operating procedures, many roles require a high degree of process adherence and operational oversight to ensure consistency, accuracy, and compliance. We understand that experiences across the teams may vary, and feedback such as yours is valuable in helping us continue strengthening the employee experience across our global operations

4.0

May 3, 2026

Great learning experience, but processes need work

Team leader

Recommend

CEO approval

Business Outlook

Pros

Learned a lot as a fresher

Cons

needs to improve the overall process

VFS Global Response

1mo

Thank you for sharing your feedback. We’re glad to know that your experience as a fresher helped you learn and grow. We also appreciate your suggestion regarding process improvements — continuous enhancement is a priority for us, and your input will help us work toward making things better.

Viewing 7 - 9 of 1,524 Reviews

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Supportive colleagues but demanding leadership creates stress

Easy work but not good leadership culture

Great learning experience, but processes need work

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