VFS Global reviews

4.1

80% would recommend to a friend

(1,524 total reviews)
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Zubin Karkaria

88% approve of CEO

78% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary on time 5 days a week

Cons

long hours, no overtime, and bureaucracy

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VFS Global Response
3w
Thank you for your feedback. We are pleased to hear that you valued the consistency of salary payments and structured work schedule. As a global organisation operating within client government SLAs and operating procedures, our teams work in a highly process-driven environment focussed on accuracy, compliance and service standards. While this may at times be perceived as bureaucratic, these processed are designed to ensure consistency in operations and customer experience globally. Similarly, work volumes may also vary depending on travel demand and seasonal peaks. Overtime compensation is managed in line with applicable statutory regulations and labour laws of the operating country. We appreciate you taking the time to share your perspective.
2.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Exposure to global operations and client environments. Structured processes in certain functional areas.

Cons

Compensation is significantly below market standards for similar roles. Lack of transparency and fairness in salary progression. Poor employee-centric practices despite being a large global organization. Final settlement was not processed within a reasonable or expected legal timeframe, causing unnecessary inconvenience. Over-centralized decision-making with heavy reliance on external market practices, limiting local relevance. Pressure to follow processes that do not fully align with Sri Lankan labour laws and accepted HR practices. Lack of empowerment for local HR teams to ensure compliance with country-specific legal requirements.

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VFS Global Response
3w
Thank you for your feedback. We are pleased to hear that you valued our work environment and the global exposure gained during your time with VFS Global. At the same time, we take your concerns about compensation, transparency, and local compliance seriously. We continuously review our salary structure to ensure internal parity and alignment with industry standards, while offering growth opportunities and conducting performance reviews to facilitate professional advancement. Our regional teams are fully empowered and responsible for ensuring all practices align with country-specific labour laws. To ensure further oversight, our central compliance teams perform regular audits to maintain these standards. Finally, regarding the exit process, we process all Full & Final settlements within our outlined timelines once clearances are received; in this instance, our records show the process was completed within that expected timeframe. If you have any further specific concerns, we encourage you to write to us on communications@vfsglobal.com, so we are able to address them appropriately and ensure continuous improvement of our processes.
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Streamlined Process, Professional Staffs, Convenient Appointment System, Application Tracking, Global Presence, Well-Maintained Centers, Value-Added Services Reduced Embassy Workload

Cons

Limited Slots, Optional Services, Less Number of Support staffs

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VFS Global Response
1mo
Thank you for your feedback. We’re pleased you found our processes, staff, and global presence valuable. We also acknowledge your concerns about limited slots, optional services, and staffing. Your advice on enhancing transparency, technology, and customer experience aligns with our vision, and we remain committed to improving in these areas.
Viewing 10 - 12 of 1,524 Reviews

Glassdoor has 1,832 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.