VFS Global reviews

4.1

80% would recommend to a friend

(1,527 total reviews)
avatar

Zubin Karkaria

88% approve of CEO

78% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 14, 2025

VFS Philippines

Recommend
CEO approval
Business Outlook

Pros

It will help you develope your customer service skills.

Cons

None for me. The company helps me grow as a fresh graduate.

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VFS Global Response
1y
Thank you for taking out time and posting review. We wish you all the very best for your future endeavor.
5.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Global Exposure: Work with diverse cultures in over 140 countries. Career Growth: Clear pathways for professional advancement. Reputation: Be part of a trusted global leader in visa outsourcing. Innovation: Learn cutting-edge technologies and industry trends. Customer Excellence: Deliver impactful services with a customer-centric focus. Work Culture: Inclusive, collaborative, and supportive environment.

Cons

High Work Pressure: Dealing with a high volume of visa applications can be stressful, especially during peak seasons.

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VFS Global Response
1y
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you value the global exposure, career growth opportunities, and our commitment to innovation and customer excellence. Creating an inclusive and supportive work culture is something we strive for, and it’s encouraging to know that these efforts are recognized. We also appreciate your constructive feedback on the challenges faced during peak seasons. We understand the importance of work-life balance and are continuously exploring ways to better support our teams, including implementing flexible working arrangements and strategies to reduce stress during high-demand periods. Your advice is valuable and will be shared with the management team as we aim to create an even better work environment for our employees. Thank you for being part of our journey!
5.0
Dec 26, 2024

Environment

Recommend
CEO approval
Business Outlook

Pros

I like the idea of zero tolerance towards improper business & unethical conduct.

Cons

Sometimes, when the applications risen up while the staffs counts were lacked, we struggle with the tension.

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VFS Global Response
1y
Thank you for your feedback and for appreciating our commitment to maintaining zero tolerance towards improper business practices and unethical conduct. Upholding these values is central to our operations, and it’s wonderful to see that it resonates with you. We acknowledge the challenges that arise during periods of increased application volumes, especially when resources are stretched. Your feedback highlights an important area for improvement, and we are actively working on strategies to address such situations, including better workforce planning and support during peak times. Thank you for sharing your insights and contributing to our continuous improvement efforts!
Viewing 265 - 267 of 1,527 Reviews

Glassdoor has 1,838 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.